Frequently Asked Questions
Find answers to common questions about our platform
Our platform provides comprehensive tools and services designed to help businesses streamline their operations and improve productivity. We offer a range of features including analytics, automation, and collaboration tools.
Getting started is easy! Simply sign up for an account, choose a plan that fits your needs, and follow our onboarding tutorial. Our support team is available to help you every step of the way.
Yes, we offer mobile apps for both iOS and Android devices. You can download them from the App Store or Google Play Store. The mobile apps provide full access to your account and all features.
We accept all major credit cards (Visa, MasterCard, American Express), PayPal, and bank transfers. All payments are processed securely through our payment gateway.
Yes, you can upgrade or downgrade your plan at any time from your account settings. Changes take effect immediately, and we'll prorate any charges or credits accordingly.
We offer a 30-day money-back guarantee for all new subscriptions. If you're not satisfied with our service within the first 30 days, contact our support team for a full refund.
You can cancel your subscription at any time from your account settings. Your access will continue until the end of your current billing period, and you won't be charged again.
Our platform works best on modern browsers including Chrome, Firefox, Safari, and Edge. We recommend keeping your browser updated to the latest version for optimal performance.
Yes, we take security seriously. All data is encrypted in transit and at rest using industry-standard encryption. We also perform regular security audits and comply with GDPR and other privacy regulations.
Yes, we provide a comprehensive RESTful API for integrating with your existing tools and workflows. API documentation is available in your account dashboard, and API access is included with Business and Enterprise plans.
We guarantee 99.9% uptime for our service. We have redundant infrastructure and perform regular maintenance during off-peak hours to ensure maximum availability.
Click the "Forgot Password" link on the login page. Enter your email address, and we'll send you instructions to reset your password. The reset link is valid for 24 hours.
Yes, our Business and Enterprise plans support multiple users. You can add team members from your account settings and assign different roles and permissions to each user.
Go to your account settings and click on "Profile." You can update your name, email, profile picture, and other information. Changes are saved automatically.
Yes, you can export all your data at any time from the account settings. We provide exports in common formats like CSV, JSON, and PDF. Your data always belongs to you.
Still have questions?
Can't find the answer you're looking for? Please get in touch with our support team.
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